Hi! I'm Chris Gardner, Your Tech Coach giving you Practical Help for Your Digital Life® since 1996. If you have another post Windows 10 upgrade issue, feel free to leave a comment below and perhaps I can point you in the right direction. Then open the Bitdefender program and click the blue “Activate” button. Run the program that downloads and allow it to finish.Click the button on the right “Install Bitdefender”.If not already done, log into and look at your My Devices page (the menu link on the left side).Don’t worry, you’ll be able to re-install it again later. Click the 3 vertical dots to the right of your computer’s entry on the My Devices list, then click the Remove link and confirm that you want to do this. Log into and remove your computer from the list of devices.Run the program that downloads, and allow it to finish, then restart your computer.Hover over the Consumer Products icon, and then click the link that appears for … or just click this link to download the tool directly: Follow this link ( ) and click on the appropriate download link for your version.What you’re going to do is uninstall Bitdefender completely, remove it from your Bitdefender Central account, and then install it again (from your Bitdefender Central account). It’s a bit of a pain, but relatively easy to fix. Sometimes some internal hardware drivers will need to be updated (visit the manufacturer’s website for the latest drivers), and sometimes a software program won’t work. But that critical 1/3 of the time there’s some problems to fix. I’ve done perhaps two dozen in-place upgrades from Windows 7 and Windows 8.1, and at least 2/3 of the time, they finish without any issues. What should I do now?ĭespite Microsoft’s exhortations to the contrary, an upgrade to Windows 10 may not finish without any problems. I use Bitdefender Total Security 2016, and after the upgrade it won’t update, it won’t activate, and the antivirus feature won’t turn on. I think I’m all set except for one problem. I followed your advice and am using a local account, have turned of Cortana, and set my privacy settings as private as I can. Hi Chris, I just finished upgrading to Windows 10.
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